{"id":1904,"date":"2014-08-07T03:48:18","date_gmt":"2014-08-07T03:48:18","guid":{"rendered":"http:\/\/www.abrima.com\/blog\/?p=1904"},"modified":"2014-08-07T03:48:18","modified_gmt":"2014-08-07T03:48:18","slug":"como-devolver-una-app-google-play-y-pedir-reembolso","status":"publish","type":"post","link":"https:\/\/www.abrima.com\/blog\/como-devolver-una-app-google-play-y-pedir-reembolso\/","title":{"rendered":"\u00bfC\u00f3mo devolver una app a Google Play y pedir reembolso?"},"content":{"rendered":"<div class=\"foto-portada\" style=\"color: #282828;\">\n<figure class=\"img-nota\"><img src=\"http:\/\/cde.3.elcomercio.pe\/ima\/0\/0\/9\/3\/3\/933976\/base_image.jpg\" alt=\"\u00bfC\u00f3mo devolver una app a Google Play y pedir reembolso?\" \/><figcaption style=\"color: #111111;\">(Captura: parentesis.com)<\/p>\n<\/figcaption><\/figure>\n<\/div>\n<div class=\"cnt-rel-nota  \" style=\"color: #282828;\">\n<div id=\"main-txt-nota\" class=\"txt-nota-tags\">\n<div class=\"txt-nota\">\n<p style=\"color: #3f3f3f;\">La\u00a0<a style=\"color: #404040;\" href=\"https:\/\/play.google.com\/store?hl=es_419\">Google\u00a0<span class=\"spellchecker-word-highlight\">Play<\/span><\/a>\u00a0permite la devoluci\u00f3n y reembolso por\u00a0<a style=\"color: #404040;\" href=\"http:\/\/elcomercio.pe\/noticias\/aplicaciones-moviles-308699?ref=nota_paginas&amp;ft=contenido\">aplicaciones<\/a>, juegos, m\u00fasica y libros, aunque cada producto tiene sus propias condiciones. Veamos cu\u00e1les son:<\/p>\n<p style=\"color: #3f3f3f;\"><strong>Aplicaciones:<\/strong>\u00a0El\u00a0<em>plazo de devoluci\u00f3n oficial es 15 minutos<\/em>, aunque seg\u00fan el blog\u00a0<span class=\"spellchecker-word-highlight\">Xataka<\/span>\u00a0<span class=\"spellchecker-word-highlight\">Android<\/span>, al parecer el tiempo\u00a0<a style=\"color: #404040;\" href=\"http:\/\/www.xatakandroid.com\/play-store\/google-play-esta-dando-en-algunos-casos-un-plazo-de-hasta-2-horas-para-las-devoluciones\">ha sido ampliado a 2 horas<\/a>. Para conseguir tu reembolso tienes que volver a \u00abMis aplicaciones\u00bb y seleccionar el bot\u00f3n \u00abObtener reembolso\u00bb.\u00a0<strong>Despu\u00e9s de 15 minutos el bot\u00f3n cambiar\u00e1 a \u00abDesinstalar\u00bb<\/strong>\u00a0y perder\u00e1s tu oportunidad.<\/p>\n<p style=\"color: #3f3f3f;\">?\u00a0<em>S\u00edguenos en Twitter:<\/em>\u00a0<em><strong><a style=\"color: #404040;\" href=\"https:\/\/twitter.com\/smartphonesECpe\">@smartphonesECpe<\/a><\/strong><\/em><\/p>\n<p style=\"color: #3f3f3f;\">\n<div class=\"foto-portada\">\n<figure class=\"img-nota\"><a href=\"http:\/\/elcomercio.pe\/visor\/1747698\/934036-como-devolver-app-google-play-y-pedir-reembolso-noticia\" target=\"_blank\"><img src=\"http:\/\/cde.3.elcomercio.pe\/ima\/0\/0\/9\/3\/4\/934036.jpg\" alt=\"\u00bfC\u00f3mo devolver una app a Google Play y pedir reembolso?\" \/><\/a><\/figure>\n<\/div>\n<p style=\"color: #3f3f3f;\">\n<p style=\"color: #3f3f3f;\"><strong>Compras integradas a aplicaciones:<\/strong>\u00a0Para estos\u00a0<span class=\"spellchecker-word-highlight\">add-ons,<\/span>\u00a0que te permiten armas en juegos o ir a una versi\u00f3n Pro en aplicaciones, no hay reembolso directo con Google\u00a0<span class=\"spellchecker-word-highlight\">Play<\/span>.\u00a0<strong>La \u00fanica soluci\u00f3n es escribirle al desarrollador<\/strong>, que puede tener su propia pol\u00edtica de reembolso&#8230; o simplemente no tenerla. Lo mismo va para las suscripciones.<\/p>\n<p style=\"color: #3f3f3f;\"><strong>Libros:<\/strong>\u00a0Google te da\u00a0<strong>un per\u00edodo de 7 d\u00edas posteriores a la compra para devolver un\u00a0<span class=\"spellchecker-word-highlight\">eBook<\/span><\/strong>\u00a0y solicitar un reembolso. Puedes hacerlo desde la Google\u00a0<span class=\"spellchecker-word-highlight\">Play<\/span>\u00a0o\u00a0<strong><a style=\"color: #404040;\" href=\"https:\/\/support.google.com\/googleplay\/bin\/request.py?contact_type=ebooks_refund\">directamente desde este enlace<\/a><\/strong>.<\/p>\n<p style=\"color: #3f3f3f;\">\n<div class=\"foto-portada\">\n<figure class=\"img-nota\"><a href=\"http:\/\/elcomercio.pe\/visor\/1747698\/933986-como-devolver-app-google-play-y-pedir-reembolso-noticia\" target=\"_blank\"><img src=\"http:\/\/cde.3.elcomercio.pe\/ima\/0\/0\/9\/3\/3\/933986.jpg\" alt=\"\u00bfC\u00f3mo devolver una app a Google Play y pedir reembolso?\" \/><\/a><\/figure>\n<\/div>\n<p style=\"color: #3f3f3f;\">\n<p style=\"color: #3f3f3f;\"><strong>M\u00fasica:<\/strong>\u00a0Google indica que la venta de m\u00fasica \u00abes definitiva\u00bb, salvo que el producto est\u00e9 defectuoso; sin embargo, luego dice que tienes 7 d\u00edas laborables despu\u00e9s de tu compra para cancelar una compra y obtener un reembolso.\u00a0<strong>Claro, si ya escuchaste la canci\u00f3n, ya no podr\u00e1s hacerlo<\/strong>.<\/p>\n<p style=\"color: #3f3f3f;\"><strong>Pel\u00edculas:<\/strong>\u00a0Puedes devolver tu compra o cancelarla tambi\u00e9n en un plazo de 7 d\u00edas (10 o 14 d\u00edas para algunos pa\u00edses europeos), siempre y cuando no hayas empezado la reproducci\u00f3n de la pel\u00edcula. En cambio, si est\u00e1 defectuosa, puedes devolverla en cualquier momento.<\/p>\n<p style=\"color: #3f3f3f;\">Puedes revisar en detalle la\u00a0<a style=\"color: #404040;\" href=\"https:\/\/support.google.com\/googleplay\/answer\/2479637?hl=es&amp;ref_topic=2803029\">pol\u00edtica de reembolsos<\/a>\u00a0de Google\u00a0<span class=\"spellchecker-word-highlight\">Play<\/span>\u00a0en espa\u00f1ol\u00a0<strong><a style=\"color: #404040;\" href=\"https:\/\/support.google.com\/googleplay\/answer\/2479637?hl=es&amp;ref_topic=2803029\">en este enlace<\/a><\/strong>. Ah\u00ed encontrar\u00e1s m\u00e1s informaci\u00f3n sobre otros productos como revistas y dispositivos, as\u00ed como\u00a0<strong>algunas condiciones espec\u00edficas para algunos productos<\/strong>.<\/p>\n<p style=\"color: #3f3f3f;\">Fuente: <a href=\"http:\/\/elcomercio.pe\/paginas\/smartphones-tablets\/como-devolver-app-google-play-y-pedir-reembolso-noticia-1747698\">El Comercio<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>(Captura: parentesis.com) La\u00a0Google\u00a0Play\u00a0permite la devoluci\u00f3n y reembolso por\u00a0aplicaciones, juegos, m\u00fasica y libros, aunque cada producto tiene sus propias condiciones. Veamos cu\u00e1les son: Aplicaciones:\u00a0El\u00a0plazo de devoluci\u00f3n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[17],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u00bfC\u00f3mo devolver una app a Google Play y pedir reembolso? - Blog de Tecnolog\u00eda - Abrima<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.abrima.com\/blog\/como-devolver-una-app-google-play-y-pedir-reembolso\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfC\u00f3mo devolver una app a Google Play y pedir reembolso? - Blog de Tecnolog\u00eda - Abrima\" \/>\n<meta property=\"og:description\" content=\"(Captura: parentesis.com) La\u00a0Google\u00a0Play\u00a0permite la devoluci\u00f3n y reembolso por\u00a0aplicaciones, juegos, m\u00fasica y libros, aunque cada producto tiene sus propias condiciones. 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